Case management & coordination
I work across your services, from health and disability to housing, education and Centrelink. With your consent, I'll talk to the people involved, arrange care team meetings and keep everyone on the same page.
Services
How I can help
Social work and case management that looks at your whole situation and connects the dots between your supports.
Advocacy & system navigation
Help to understand and deal with the NDIS, health, housing, Centrelink and other systems, and to make sure your voice is heard.
Counselling & emotional support
Talk through stress, grief, loss, life changes and relationship difficulties with someone who listens and sees the bigger picture.
NDIS capacity building
Build skills for daily living, relationships and community participation. [Relevant support categories, e.g. Improved Daily Living, Improved Relationships]
Family & carer support
Help for families and carers to understand needs, manage stress, communicate with services and look after themselves too.
Assessments & reports
Psychosocial assessments and reports that capture your whole situation, for NDIS plan reviews, access requests and other services.
Complex situations
When things haven't worked before
Some situations are complicated: several issues overlapping, lots of services involved, or support that has been tried and hasn't stuck. That doesn't mean nothing can change.
I start by finding out what's already been tried, what helped, what didn't and why. Then we look for a fresh approach together, rather than repeating what's failed.
Working with your other supports
You stay in control
- I only contact other services with your permission.
- You decide who I talk to and what information is shared.
- I keep you informed about every conversation.
- You can change your mind about consent at any time.
Who I work with
People who need the pieces to fit
- People with several services involved who need someone to coordinate
- People who feel previous support hasn't worked for them
- NDIS participants (self-managed and plan-managed [and NDIA-managed if registered])
- Families, parents and carers
- People living with disability, mental health challenges or chronic illness
- [Age groups you work with, e.g. young people and adults]
Fees & funding
Ways to pay
- NDIS: charged in line with the NDIS Pricing Arrangements and Price Limits.
- Private: [$___ per 60-minute session]
- [Medicare rebates, if you are an Accredited Mental Health Social Worker]
Not sure how your funding works? Ask me and I'll help you work it out.
FAQ
Common questions
Will you talk to my other providers?
Yes, if you'd like me to. With your written consent, I'll contact your GP, therapists, support coordinator, school, housing provider or other services to share information and coordinate support. You decide who I speak to and what is shared.
I've tried other services and it didn't work. Why would this be different?
I can't promise a quick fix, but I won't just repeat what's already been tried. We start by looking at what has and hasn't worked, and why. Because social work looks at your whole situation, I can often spot gaps or connections that a single-focus service might miss.
I'm a professional. Can I refer someone?
Yes. Support coordinators, plan managers, GPs, allied health professionals and other services are welcome to get in touch through the contact page.
Do I need a referral?
No, you can contact me directly. [Update if you offer Medicare-rebated sessions, which need a GP referral and Mental Health Treatment Plan.]
Where do sessions happen?
I see people face-to-face across Gippsland, Victoria [e.g. in your home, in the community or at ____]. If you live anywhere else in Australia, we can work together by telehealth.
What is your cancellation policy?
[e.g. Please give at least 48 hours' notice. NDIS short-notice cancellations are charged in line with NDIS rules.]
Not sure if I can help?
I'm happy to talk through your situation before you commit to anything.
Contact me